Remote support
Support engineers assist with configuration, troubleshooting, and firmware updates remotely.
Technical Support
We stay by your side throughout the Smart Home journey with experts available 24/7.
On-site maintenance
Technicians arrive within 24 hours in Ho Chi Minh City and within 48 hours in other provinces.
Clear SLA commitments
We respond within 30 minutes and resolve critical issues within 4 working hours.
Support contact channels
Bạn có thể liên hệ đội hỗ trợ kỹ thuật của Ân Vũ Tech qua những kênh dưới đây để được phản hồi nhanh chóng.
- Email: [email protected]
- Technical hotline: 090 888 1234 (24/7)
- Ứng dụng khách hàng: Ân Vũ Tech Smart Home (iOS/Android)