Privacy Policy

We are committed to safeguarding personal data and staying transparent about how we collect and use information.

Scope of data collection

Ân Vũ Tech chỉ thu thập các dữ liệu cần thiết như họ tên, email, số điện thoại, địa chỉ giao hàng và lịch sử giao dịch để phục vụ việc tư vấn, giao hàng và hỗ trợ kỹ thuật.

  • Information provided directly when customers register an account or place an order.
  • Data generated from customer interactions with the website and applications.
  • Technical data that helps keep the system secure and improves user experience.

Purpose of data usage

All data is used to enhance service quality and customer experience while keeping operations transparent and compliant with regulations.

  • Process orders, delivery, and after-sales support.
  • Send promotions, warranty updates, and product news with customer consent.
  • Analyse and improve product and service quality.
  • Ensure system security, prevent fraud, and comply with authority requests.

Data security and storage

Personal data is stored on secure servers with restricted internal access and industry-standard e-commerce safeguards.

  • Encrypt critical data and enforce strict access controls.
  • Do not share data with third parties except contracted delivery and payment partners.
  • Retention follows legal requirements or until customers request deletion.

Customer rights

Customers retain full control of their personal data and may request updates or deletion at any time.

  • Request to review, amend, or update personal data.
  • Withdraw consent for marketing and promotional messages.
  • Request data deletion when no longer using the service.
  • Contact our support team through the official hotline and email listed on our website.
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